Lead Receptionist

: ::: Are you ready to love your job again?:: Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work® and we are honored to be one of only 20 companies on Fortune Magazine's “Best Workplaces in Aging Services" list.:: Arbor People feel the love every day because we provide::

• Free Meal for Each Work Shift
• Employee Assistance Program - Wellness Resources for You and Your Family
• Competitive Pay Rates
• Paid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into Cash
• Options To Get Paid on Your Own Schedule
• Certified Great Place to Work
• Pathways For Growth Opportunities
• Diversity, Equity and Inclusion Training
• Tuition Assistance
• Student Loan Repayment Assistance
• Access To Emergency Financial Assistance
• Access To Health, Dental, Vision Insurance
• 401K with Employer Matching Contributions::

Position Summary: The Lead Receptionist is the face and voice of the community at the front desk and on the telephone. The lead receptionist will ensure that the community's level of 5-Star service and protocols are in place and always followed by department staff. Ensures the front desk is always staffed and will address higher level concerns from residents/family members or funnels them to the appropriate department head. As a Lead Receptionist at The Arbor Company, your work matters. Here's why: * You answer phone calls with a smile and make timely and courteous connections to other staff members while answering questions knowledgeably.: * You will oversee daily concierge operations (review sales protocols, gold star training and daily operations of the front of the house): * You interact and assist visitors and residents in a welcoming and helpful way.: * You monitor the front desk staff and respond to resident's emergencies.: You'll be great on this team because you have: * High school diploma or equivalent: * Previous experience as an office assistant or receptionist is a plus: Our people and our residents are at the center of our universe. We can't wait to meet you!: