Front Desk Coordinator - Chesapeake, VA
- Driven to climb the company ladder!
- Possess a winning attitude!
- ‘Have a high school diploma or equivalent (GED)
- Complete transactions using point of sale software and ensure all patient accounts are current and accurate
- Have strong phone and computer skills
- Have at least one year of previous Sales Experience
- Participate in marketing/sales opportunities to help attract new patients into our clinics
- Be able to prioritize and perform multiple tasks
- Educate Patients on wellness offerings and services
- Share personal Chiropractic experience and stories
- Work cohesively with others in a fun and fast-paced environment
- Have a strong customer service orientation and be able to communicate effectively with members and patients
- Manage the flow of patients through the clinic in an organized manner
- Providing excellent services to members and patients
- The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals
- Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor
- Answering phone calls
- Re-engaging inactive members
- Staying updated on membership options, packages and promotions
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members
- Maintain the cleanliness of the clinic and organization of workspace
- Confident in presenting and selling memberships and visit packages
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction
- Willingness to learn and grow
- Accepting constructive criticism in a positive manner and using it as a learning tool
- Office management or marketing experience a plus!
- Able to stand and/or sit for long periods of time
- Able to lift up to 50 pounds
- Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
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