Customer Care Specialist
Job Description
Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
Automatic Leasing Service is a family owned company since 1956, built on a simple idea: take care of people and deliver prompt, dependable service. Headquartered in Richmonds vibrant Scotts Addition, we are growing and looking for the right leader to grow with us. Be the reason someone smiles today. Help us deliver an exceptional customer experienceone interaction at a time!
Are you a natural problem-solver who genuinely enjoys helping others? Do you thrive in a fast-paced environment where no two days are the same? Were looking for a friendly, proactive, and resourceful Customer Care Specialist to be the voice of our brand and the hero our customers count on. In this role, youll be the go-to person for customer inquiriesdelivering answers, solving problems, and guiding our customers toward the perfect laundry solution. If you love making lives easier and people happier, this is the job for you. Our reputation for outstanding service starts with exceptional peoplelike you. What Youll Do:
- Answer a high volume of customer calls, emails, and messages with warmth, professionalism, and a can-do attitude
- Identify customer needs by asking thoughtful questions and actively listening
- Provide timely and accurate solutions using our internal systems and tools
- Ensure all customer requests are completed to enable Next Day Service
- Generate and distribute monthly reports to keep internal teams informed
- Assist and support our driver installers in the field when needed
- Be a key player in helping us maintain our customer-first reputation
- High school diploma or equivalent (must pass a background check & drug screening)
- Proficiency in Microsoft Office (Word, Excel, PowerPoint), G Suite, and Salesforce
- Strong interpersonal and communication skillsyou know how to make people feel heard
- Stellar time management and multitasking abilities
- Critical thinker and creative problem solver who takes initiative
- Bilingual in Spanish is a big plus , but not required
- Starting at $20.00/hour , flexible based on experience
- MondayFriday schedule (No weekends!)
- 401(k) with profit sharing
- Health, dental, and vision insurance
- Paid time off and paid holidays
- Quarterly bonuses and annual raises
- Paid training to set you up for success
- And much more!
Recommended Jobs
Male Caregiver in Fairfax VA
Job Description Job Description Why Decena Home Care? At Decena Home Care, we do more than help clients stay safely at homewe empower our care team to thrive. Join a missiondriven company tha…
Hospice Social Worker
Company: Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Compassus Position Summary The Hospice Social Worker is responsible …
Core Crew (Front Desk & Sales) - Charlottesville, VA
Job Description Job Description [solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to …
Clinical Pharmacist II - Oncology Infusion Center
About this Job: General Summary of Position Collaborates and consults with physicians nurses and other healthcare professionals to ensure safe efficacious and cost-effective prescribing dispensing…
Lead Software Engineer (Full Stack) - Intelligent Foundations and Experiences (IFX)
Overview Lead Software Engineer (Full Stack) - Intelligent Foundations and Experiences (IFX) Do you love building and pioneering in the technology space? Do you enjoy solving complex business p…
Senior Administrative Assistant
Short Description: Bowman has an opportunity for a Senior Administrative Assistant to join our team in Fairfax, VA. At Bowman, we believe in creating opportunities for aspiring people to thrive an…
Housekeeping
&##129532; Housekeeping Hero Wanted! &##129533; Location: Gold’s Gym Willow Lawn We’re looking for a cleanliness champ to keep our gym sparkling inside and out! If you’re detail-oriented, love…
Perio Dental Assistant
We are seeking a Perio Dental Assistant to join our team at Commonwealth Dentistry. As a Perio Dental Assistant, you will play a crucial role in providing the highest quality dental care to our patie…
RESTAURANT GENERAL MANAGER
LEAD WITH HEART. GROW WITH PURPOSE. INSPIRE YOUR TEAM. You are applying for work with a Franchisee of Taco Bell, not Taco Bell Corporate or any of its affiliates. If hired, the Franchisee will be yo…
All Source Analyst (Mid) - - Middle East - TS/SCI
Job Description Job Description All Source Analyst (Middle East) - TS/SCI Quantico, VA TS/SCI Security Clearance Wiser offers innovative solutions to clients in the public, private, an…